Refund policy

Refund Policy

Last updated: 08/13/2025

Thank you for shopping with Graphics By Dani. We want you to be completely satisfied with your purchase. Please read our refund policy carefully:

Digital Products

  • Due to the nature of digital downloads, all sales are final.

  • Once a file has been purchased and delivered, we cannot offer refunds, exchanges, or cancellations.

  • If you experience any issues with your file (e.g., broken link, missing content), please contact us at [Your Email] within 7 days and we will send you a replacement file at no extra cost.

Physical Products

  • Refunds are only available for defective or damaged items.

  • You must contact us within 7 days of receiving your order with proof of damage (photos).

  • Items must be unused and in their original packaging to be eligible for return.

  • We do not accept returns for items that are personalized or custom-made unless they arrive damaged or defective.

Order Issues

If you have any problems with your order, please reach out to [Your Email] with your order number so we can assist you quickly.